FAQ

How do I manage my subscription?
To manage your subscription, you'll need to log in to your account. If you do not have an account, please reach out to info@jannuzziscookies.com and we'll help you out.

When will my order ship?
An excellent question! We ship all our orders as quickly as possible. Generally, all  batches are sold on Sunday and ship the following Monday.

Why is the supply so limited?
All of our cookies are baked with care and high-quality ingredients. Each batch is baked on its own and we're limited to a small number of batches a week to maintain standards (and sanity).

Where do you ship to?
We ship all over the USA. However, we do recommend two-day shipping if you live on the west coast. Most deliveries arrive within two days with ground shipping. 

What is a big batch?
Big batches are large orders that can amount to hundreds of cookies. These are ideal if you're planning an event, party, or wedding.

If I want a big batch can you make a custom flavor?
Yes, we're happy to work on custom flavors and recipes, although this is more expensive. You can reach out to john.jannuzzi at gmail dot com for any inquiries or send @johnjannuzzi a DM on Instagram.

How do I get the merch?
Merch comes and merch goes, but we'll keep everybody updated as necessary.

How many calories do your cookies have?
Look. They have a lot. If you're not looking for calories, might we suggest some celery? Perhaps a nice broccoli?

Do your cookies have nuts?
Our Duke Chocolate Chip Cookies contain almond extract, so please be vigilant about your allergies and your consumption! 

Where do the names come from?
Each flavor is named after a dog of our acquaintance. We're lucky to have dogs in our lives.